Cookies Policy | Rockwin Casino

About this Cookies Policy

Rockwin Casino uses cookies and related technologies to help operate, protect and improve its website. A cookie is a small text file that may be placed on your computer, mobile phone, tablet or another device when you visit a website. Cookies can allow a website to recognise a device, remember selected settings and understand how visitors use different pages.

Some cookies are necessary for the website to function properly. Other cookies may support website performance, security, analytics, personalisation, advertising or the delivery of relevant content. The specific cookies used may change over time as website features, services and technology develop. Where appropriate, information about available cookie choices may be presented through a cookie banner, preference centre or similar tool.

This policy applies to cookies and similar technologies used on Rockwin Casino websites, pages and digital services where this policy is displayed. It may not apply to websites or services operated by third parties, even where links to those services are provided on our website. Third-party services may have their own privacy and cookie policies, which you should review before using them.

For the purposes of this policy, references to cookies may also include pixels, tags, software development kits, local storage and other technologies that collect or store information on a device, or that help recognise a browser or device during later visits.

How cookies may be used

The cookies and similar technologies used by an online gambling website can serve different purposes. A cookie may be set by Rockwin Casino directly, or by a service provider acting on its behalf. Some technologies operate only during a browser session, while others may remain on a device for a period of time or until they are deleted.

Strictly necessary cookies

Strictly necessary cookies support core website functions. They may help with account access, secure navigation, session management, fraud prevention, load balancing, system stability and the protection of the website and its users. Without these technologies, certain parts of the website may not work correctly or may not be available. These cookies are generally used because they are required to provide a service or operate a requested feature.

Functionality and preference cookies

Functionality cookies may remember choices made during a visit or between visits. For example, they may help remember language, display, region or other interface preferences. They can make the website easier to use by reducing the need to repeat selections. If these cookies are disabled, some preferences may need to be entered again and certain features may operate in a more basic way.

Performance and analytics cookies

Performance and analytics technologies may help Rockwin Casino understand how the website is used. They can provide information such as which pages are visited, how visitors move through the website, whether pages load correctly and whether website features are being used. This information may be collected in an aggregated or otherwise limited form and may be used to identify errors, measure performance and improve content, navigation and functionality.

Security and compliance technologies

Cookies and related tools may be used to help protect accounts, detect unusual activity, reduce fraud, support identity and age verification processes, and maintain the integrity of the website. They may also assist with responsible gambling, regulatory, legal or audit requirements where relevant. These technologies may help identify repeated or suspicious activity, but they do not replace other security, verification or safer gambling measures.

Advertising and personalisation technologies

Where used and permitted, advertising or personalisation technologies may help measure campaigns, limit repeated advertisements, understand interactions with marketing content or show content that is more relevant to a visitor. These technologies may be provided by Rockwin Casino or by third-party partners. They may use information about a browser, device or interaction with a website, but should not be treated as a guarantee that any particular offer, content or promotion will be shown.

To keep the website available and working as intended.
To remember settings and improve ease of use.
To support account, session and security functions.
To analyse website performance and identify technical issues.
To help prevent fraud, misuse and unauthorised activity.
To understand the effectiveness of communications or campaigns.
To support responsible gambling, legal and compliance processes where applicable.

Your cookie choices and browser controls

You may be able to manage non-essential cookies through the cookie preference tool displayed on the website. Available settings may allow you to accept or refuse different categories of cookies. The options shown can depend on the website, the device being used and the technologies active at the time. If you change your preferences, the change may apply only to the browser or device used to make that selection.

Most web browsers also allow you to control cookies through their settings. Depending on the browser, you may be able to block all cookies, delete existing cookies, receive a warning before a cookie is stored, or allow cookies only from selected websites. Browser settings can vary, so you should check the help or settings area of your chosen browser for instructions.

Disabling or deleting cookies may affect the way Rockwin Casino works. You may be unable to use some account, security, navigation or interactive features, and certain preferences may not be saved. Blocking cookies does not necessarily remove all information that has already been collected, and it may not prevent all similar technologies from operating. Additional controls may be available through your device, operating system or third-party service provider.

If you use more than one browser or device, you may need to manage your preferences separately on each one. Clearing cookies can also remove the setting that records your previous choice, which means the cookie notice or preference request may appear again. Your selections may also need to be reviewed if the website changes its cookie technology or if your browser is updated.

Third-party services

Some website functions may use services supplied by third parties, including providers of analytics, security, hosting, communications, payment support, customer service or advertising technology. These providers may place or access cookies or similar technologies in accordance with their own arrangements and policies. Rockwin Casino may receive information from those services for website operation, security, reporting or improvement, subject to applicable requirements.

Rockwin Casino does not control every third-party cookie or the settings of every external service. Before accepting optional cookies or visiting an external website, you should consider the information provided by the relevant third party. Links, plug-ins and embedded features may also allow information to be collected directly by another organisation.

Open the cookie preference tool, where available, and select the categories you want to allow.
Use your browser settings to review, block or delete stored cookies.
Review the privacy and cookie information of third-party services used through the website.
Contact Rockwin Casino through an available website channel if you need general information about this policy.

Cookies, personal information and policy updates

A cookie may contain a unique identifier, technical information or preference information. On its own, that information may not identify an individual. However, cookie information may sometimes be combined with account, device, usage or other information and may then be treated as personal information under applicable privacy law. The way information is handled depends on the type of cookie, the service involved and the purpose for which the information is collected.

Information collected through cookies may be used for the purposes described in this policy, the Rockwin Casino Privacy Policy and other notices provided at the time information is collected. This may include operating and securing the website, responding to requests, improving services, meeting legal obligations and supporting responsible gambling. Personal information is handled in accordance with applicable privacy requirements and the choices available to you.

Cookies may be stored for different periods. Session cookies are generally removed when a browser session ends, while persistent cookies may remain until they expire or are deleted. The period can vary according to the purpose of the technology, the service provider and the settings of your browser or device. Rockwin Casino may review and update cookie technologies when necessary to maintain security, functionality, performance or compliance.

This policy may be updated from time to time to reflect changes in technology, website features, third-party services, legal requirements or the way Rockwin Casino uses cookies. When changes are made, the updated version will be published on this page with a revised effective date where appropriate. You should review this page periodically so that you understand the current approach.

If you have a question about this Cookies Policy or want to understand the choices available on the website, please use the contact or support channel made available by Rockwin Casino. Do not include passwords, payment details or other sensitive information unless it is specifically requested through a secure and appropriate process.

By continuing to use the website, you acknowledge that cookies and similar technologies may be used as described in this policy, subject to the choices and controls available to you. Where consent is required, Rockwin Casino will seek it through an appropriate notice or preference tool. Refusing optional cookies will not affect any rights you may have under applicable Australian law.